TERMS & CONDITIONS

Replacements Refunds:

All replacement requests must be made within 48 hours of order receipt, by contacting our customer care team at info@aliyadates.com. Once the request has been received and approved, the replacement item(s) will be shipped within 2-7 working days.

     

      • The product has been damaged during delivery

      • The product is defective or out of date

      • The incorrect product was shipped

    To return items ordered:

       

        • If you return or replace a product, you will be entitled to a product worth the same amount or the same amount of money as you are returning the product.

       Get your money back:

         

          • We need 5-7 business days to refund the money to your account. If you purchase the product at an offer price, your refund/ replacement/ adjustment will be based on that offer price.

          • Where you use multiple payment methods for products and services, and you return some of the products in your order, refunds will be made in the following order:

           

            1. If purchased directly from the outlet – Cash

            1. If you have purchased online/through Customer Care – Mobile Banking Portal (Bkash/Cash)